"Just wanted to drop you a quick line to say thank you for getting our mortgage sorted at such short notice. It completed on 2nd August, so just a day after our target date, which is all good and a relief to have done. " Client feedback re Zoe Ealey & Sarah Coupland, 15th August 2018
"We are finally in our house...and loving it. Thank you so much for all your help!" Client feedbac re Zoe Ealey, 5th July 2018
"As I was trying to tidy up my email Inbox, I realised I had forgotten to send you an email to thank you for your help. It was good to know you were following up to help complete our re-mortgage. Thanks again as you are really efficient and professional." Client feedback re Zoe Ealey, 3rd June 2018
"Just wanted to thank you for organising our re-mortgages which have now been completed. We will be recommending you at every opportunity." Client feedbac re Zoe Ealey, 18th June 2018
"Zoe- thank you so much for your help and advice. Everything is now resolved and we are very happy, your time and patience was very much appreciated. Best wishes." Client feedback re Zoe Ealey, 27th November 2017
"Thankyou so much again for all your help and advice over the last year, and for today. I know I have said it already, but I am delighted wtih the performance of my investments."
Client feedback re Mark Cardy, 13th November 2017
"Thankyou so much for all your amazing help with our mortgage! We are so incredibly grateful!!"
Client feedback re Zoe Ealey, 22nd September 2017
"Zoe...I've completed!!! Thanks so very much to you and Sarah for all your help; it’s a huge weight off my mind, I'm so relieved!"
Client feedback re Zoe Ealey, 20th September 2017
“Everything has completed successfully – so just a quick note to say thanks very much for all your help and assistance. Enormously appreciated!”
Client feedback re Zoe Ealey, 5th September 2017
''Please thank Andrew for his usual diligence and success in managing our portfolio''
Client Feedback re Andrew Merricks, 12th April 2017
''A quick 'thank you' for your investment update and statements - well done."
Client Feedback re Andrew Merricks, 11th April 2017
''Just received your report and wanted to thank you and your team for the FANTASTIC job you are doing.''
Client Feedback re Andy Merricks, 8th April 2017
"We really cannot thank you enough for the speedy and efficient way in which you have dealt with a complex (to us) problem we threw at you without notice."
Client Feedback re Jo Penly 29th March 2017
"Finally we got there ..... We exchanged this morning. Funny to think that the mortgage application was the easiest part, thanks to your help. I'd like to thank you for getting our mortgage sorted with everything running smoothly and rapidly."
Client Feedback re Zoe Ealey, 17th March 2016
“Nice to see you this morning. We always come away completely happy with the advice you give us. So we are very grateful to you.”
Client Feedback re Pete Herdman, 6th March 2017
"Words can’t begin to express the measure of my gratitude for your help and invaluable experience with sorting out the mess on my flat. You were quite literally a saviour, and I am sorry chocolate doesn’t really cover it, but nothing really will! Nevertheless, I wanted to say thank you. I really appreciate all your help, your expertise and your calm and professional manner, and especially for finding the time for me in the midst of preparation for your exam. Thanks once again and always."
Client Feedback re Zoe Ealey, 9th March 2016
"Thanks, and so pleased to be back working with you again. It's a real weight off my mind."
Client Feedback re Jo Penly, 1st March 2016
"As both mortgages are now complete, I just wanted to thank you for all your help sorting this out. Much appreciated. I’m sure we will be back in touch when they are coming to an end. I will certainly recommend Skerritts to colleagues."
Client Feedback re Zoe Ealey, 1st March 2016
"I simply want to say thank you and Sarah, very much indeed, for all the hard work and everything you did to achieve my mortgage for me."
Client Feedback re Zoe Ealey, 1st March 2016
"Many Thanks Pete for your help and good service."
Client Feedback re Pete Herdman, 26th February 2016
"Thank you for your update. As a listener to the Radio 4 Today programme I am well aware of the market volatility but I am confident my money is better off with Skerritts than anywhere that I could put it."
Client Feedback re Mark Waters, 9th February 2016
"Thank you for your full and careful analysis of the current situation. Although we seem to be living in times of great uncertainty, I am grateful your reassurance."
Client Feedback re Mark Waters, 8th February 2016
"Many thanks for taking the time to send your views and strategy. I do feel that with Skerritts I am in very competent hands. My previous IFA appeared stuck in a rut with too many holdings and no apparent management of the portfolio. I also appreciate the regular updates produced by Skerritts."
Client Feedback re Mark Waters, 8th February 2016
"By my reckoning my portfolio returned about 6% in 2015; a year when the FTSE 100 lost about 5%. This is just quick note to say ‘well done’ and thank you."
Client Feedback re Andy Merricks, 7th January 2016
"Just wanted to say a big massive Thank you for all your hard work arranging the mortgages for us and we really appreciated any extra work you had to do in your own time Zoe ! :) We'd certainly recommend you to anyone who asks us and hopefully we'll be speaking again in the future when our discount period ends!"
Client Feedback re Zoe Ealey, 7th January 2016
"I wanted to say thank you for helping me with my recent re-mortgaging application. I am extremely grateful for your professionalism and efficiency in sorting this out for me so quickly. "
Client Feedback re Zoe Ealey, 10th December 2015
"Thanks to you and Sarah for all your help – we have exchanged contracts – you guys are the best!"
Client Feedback re Zoe Ealey, 6th November 2015
"A long overdue thank you for performing a small miracle of helping us obtaining our dream home, and for the continued support over the last few years"
Client Feedback re Zoe Ealey, 30th October 2015
"Thank you so much for this information. I have been grateful for Skerritts' excellent communication and look forward to hearing...soon."
Client Feedback re Andrew Merricks, 22nd October 2015
"Thank you so much for all your help in making our move happen! We finally moved on Friday into our new house - now we are living in chaos!"
Client Feedback re Zoe Ealey, 22nd October 2015
"Thanks Zoe for your help. We’ve used you for about 10 years for the mortgage and will continue to do so when it comes up for renewal as your service is always so painless and professional."
Client Feedback re Zoe Ealey, 19th October 2015
"Thank you so very much Andrew and team"
Client Feedback re Andrew Merricks, 10th October 2015
"Just a note to say 'thank you for that information'. I will, as doubtless other investors will as well, continue to be guided by your knowledgeable council."
Client Feedback re Mark Waters, 27th August 2015
"Massive thank you for all your help sorting out our mortgage! We love our new house."
Client Feedback re Zoe Ealey, 27th May 2015
"Just a quick email to say thank you very much for your advice and support in the remortgaging of my property and the new mortgage for my brother. All are completed now which is great news. I really appreciated your time and effort with both so thank you once again. I will definitely recommend you to friends and family."
Client Feedback re Zoe Ealey, 6th May 2015
"Many thanks for the Valuation - all we can say yet again is 'Wow' and well done! Please pass on our very grateful thanks to Andy - so grateful to him for looking after our funds so well."
Client Feedback re Andrew Merricks, 30th April 2015
"Thank you for the review to the end of March and the encouraging result. I realise it has been a challenging time and appreciate your expertise."
Client Feedback re Andrew Merricks, 27th April 2015
"Please thank Andrew for the recent report and market assessment, and for the excellent recent performance of our portfolio"
Client Feedback re Andrew Merricks, 18th April 2015
“We just wanted to say a massive thank you for helping me and Chloe buy our home. You have done so much for us above and beyond trying to help and get it all sorted. We have the keys from this week and I saw the flat for the first time yesterday, as been away with work, and it's perfect!!! So a big massive thank you again for all of your help!”
Client Feedback re Zoe Ealey, 23rd January 2015
"Getting this organised quickly is a huge relief and taken a massive weight off my shoulders. You have been a star….as usual!"
Client Feedback re Zoe Ealey, 20th January 2015
"We move into our new home today. We wanted to say thank you for all your help and advice. I think we will be very happy in our new home. Very excited!!"
Client Feedback re Zoe Ealey, 26th November 2014
"I just want to put on record my thanks to you for sticking with us and eventually helping myself & Ester into our new home!"
Client Feedback re Zoe Ealey, 28th October 2014
"That's great, Pete - thanks so much for your kindness and friendly service on that, beyond the scope of duty"
Client Feedback re Pete Herdman, 13th October 2014
"Thank you so very much for your expert support and knowledge. We made it!!! Thank you!"
Client Feedback re Zoe Ealey, 13th August 2014
"Just wanted to say thank you for all your help with my mortgage, it was very much appreciated! From what I see on the news, I think I was lucky to get the loan amount I did. If I was applying now I don't think I'd be so fortunate!"
Client Feedback re Zoe Ealey, 10th July 2014
"My favourite words today "Your mortgage is agreed". Thanks Zoe at Skerritts for starting my week with a smile."
Client Feedback re Zoe Ealey, 7th July 2014
"Thanks so much for all your help in arranging the mortgage. I know we weren’t the most straight forward situation to deal with, so your patience and understanding has been really appreciated. I’ll be happy to recommend Skerritts anytime I talk to people about arranging our mortgage."
Client Feedback re Zoe Ealey, 7th July 2014
"Thank you, we really appreciate all your help and hard work - It's been invaluable having both you and Sarah to help guide us through it all! you've really made buying our first home much less stressful....we'll definitely recommend you "
Client Feedback re Zoe Ealey, 9th June 2014
"A very belated, but very much heart-felt thank you for all your hard work with helping us buy our first home together. You were great!!"
Client Feedback re Zoe Ealey, 9th June 2014
"Good morning Mark. Must say the latest figures are impressive – many thanks"
Client Feedback re Mark Waters, 24th April 2014
“I’ve just received confirmation from the mortgage company that the funds have been sent over, woohoo.I really appreciate you helping me in my difficult situation, it was not easy for either of us. We got there in the end. I cannot thank you enough.”
Client Feedback re Zoe Ealey, 24th April 2014
"Dear Zoe and Sarah. Just to say thank you so much for all of your hard work on our behalf when given such ridiculously short notice! We really appreciate it."
Client Feedback re Zoe Ealey, 8th April 2014
"Thank you Zoe. Your help was really useful and that's why I trust you to give me the best advice not what makes money for Skerritts. That's why I'm still a customer. "
Client Feedback re Zoe Ealey, 6th February 2014
"I just wanted to say a huge thank you for your work and advice regarding my mortgage...Thank you again and I'd also like to wish you a very Merry Christmas and a Happy New Year"
Client Feedback re Zoe Ealey, 7th December 2013
"...thank you for the brilliant way you handled our mortgages you took a lot of stress out of my life ."
Client Feedback re Zoe Ealey, 5th November 2013
"I would like to say a big thank you for helping me with my mortgage. The whole process was done with exceptional efficiency and ran very smoothly."
Client Feedback re Zoe Ealey, 31st October 2013
"Delighted...at the performance of his investments and the detail of the statement"
Client Feedback re Mark Waters and Wealth Management Service, 5th August 2013
"Thank you so much for your help and advice"
Client Feedback re Zoe Ealey, 20th May 2013
"Thank you so much for sorting out my remortgage....You made, what at times seemed impossible, less stressful and I thank you for this!I will certainly be recommending your services should I know anyone that needs Mortgage / financial advice or I will be in touch if ever I need assistance."
Client feedback re Zoe Ealey, 16th May 2013
"Just wanted to say a big THANK YOU!! for all your hard work."
Client feedback re Zoe Ealey, 14th May 2013
"I am amazed that you have done so well in what seems to be a very uncertain and unsteady market. I am most grateful for all your effords on my behalf and hope that your company continues to thrive - and my investments along with it!"
Client feedback re Andrew Merricks, 28th April 2013
"Hi Andrew Just got my 6 month statement of investments and thought that I must thank you. Through all the doom and gloom I get some brilliant news of the recovery of my portfolio thanks to your stewardship"
Client feedback re Andrew Merricks 25th April 2013
"...thank you for your invalueable help in getting it all organised. I would have no hesitation in recommending your services."
Client feedback re Pete Herdman, 25th April 2013
"I do wish to thank you for the excellent way in which you are managing my investments. Everything looks fairly healthy at the moment and long may they continue to do so...Thank you again for looking after me so well."
Client feedback re Andrew Merricks, 22nd April 2013
"I just wanted to thank you for your cheering letter of the 19/4/13 showing how all your hard work has reaped so many benefits."
Client feedback re Andrew Merricks, 19th April 2013
"We have just received...the last 6 months review of our accounts and are very pleased with it. Please thank Andrew on our behalf for such good performance in this difficult economic climate."
Client feedback re Andrew Merricks, 19th April 2013
"Please could you thank Andy...so much for all his efforts over the past six months - we are positively reeling with the results received in the post yesterday. So thanks to you and Andy for looking after us."
Client feedback re Andrew Merricks, 12th April 2013
"Absolutely delighted with the growth of our investments."
Client feedback re Mark Waters, 25th February 2013
"Its a great relief to know that we have the experts at Skerritts to turn to, when needed."
Client feedback re Pete Herdman, 29th January 2013
"Thanks for all your help too, as always, you've been a star."
Client feedback re Zoe Ealey, 25th January 2013, H. Wilson
“Thanks for all your help with our purchase and mortgages. You were fantastic and made the whole process really easy.”
Client feedback re Zoe Ealey, 10th December 2012, E.C & C.W from Brighton.
"You made the whole mortgage application process very easy and straightforward, and we are very grateful for all your help."
Client feedback re Zoe Ealey, 13th November 2012, A. Miles
"I am pleased to see that, in spite of the difficult economic situation, your skillful reading of the markets has bought a good return"
Client feedback re Andrew Merricks, 12th November 2012
"Thank you very much Zoe with all your help on our mortgage. We have now finished the building work and the flat looks fantastic. We’ll be in touch to see if we can do another! Many thanks again!"
Client feedback re Zoe Ealey, 8th November 2012, Mr & Mrs Keating
"I am happy with the way things are going...you are doing your best and I am very grateful to you."
Client feedback re Andrew Merricks, 8th November 2012, WR from East Preston
"Thank you for all your kindness and help with all things financial - it is very much appreciated."
Client Feedback re Pete Herdman, 16th October 2012
“I just wanted to say a big thank you for your time kindly spent with me discussing my pension arrangements. I really appreciate the service that you have provided so far in assisting me!”
Client Feedback re Pete Herdman, 20th September 2012
"Thank you Pete , for your time and help in assisting me with the resolution of my two pension plans."
Client Feedback re Pete Herdman, 16th September 2012, Ms Timms from Kent
"Thank you once again for your guidance, we found our meeting very helpful!"
Client Feedback re Pete Herdman, 11th September 2012
"I just wanted to say that you and Zoe have both been fantastic. The 'New Model Adviser' of the year award was clearly well deserved. All your swift responses to my queries and the diligent manner in which you handled my remortgage has been exemplary!"
Client Feedback re Zoe Ealey, 31st July 2012, Mr B from Brighton
"Thanks so much to you and Sarah for all your help. You have been brilliant to deal with and we will definitely keep recommending you!"
Client Feedback re Zoe Ealey, 21st June 2012
"...I just wanted to express our thanks at the extremely efficient way in which you handled our remortgage....It could not have gone any more smoothly for which we are very grateful"
Client Feedback re Zoe Ealey, 13th June 2012
"..thanks for all your help, advice and for making the process so smooth. We really appreciate all your work - It made our life much easier."
Client Feedback re Zoe Ealey, 11th June 2012
"Given present difficulties, I appreciate your expertise in making the most of a difficult situation"
Client Feedback re Andrew Merricks, 29th May 2012
"Thanks, Graham , as always for your prompt and attentive help."
Client Feedback re Graham Bruton, 25th May 2012
"Thank you very much for your help, and I very much appreciate your swift and professional response"
Client Feedback re Graham Bruton, 24th May 2012
‘(my wife and) I would like to say a big thank you for all your hard work over the past year.’
Client Feedback re Andrew Merricks, 5th May 2012, P&S B
"Dear Pete (Herdman) Thank you very much for your response and advice. I will look into the AVC options within my existing pension and get back to you as and when. Some things for me to think about and some sound financial advice re getting rid of the pesky debts and building up an emergency cash fund too. Thank you."
Client Feedback re Pete Herdman, April 2012
"Tom can I also Thank You and your team for all the work you have done on this, it's very much appreciated and I will also be letting my company know what a dedicated and professional team they have chosen to work with."
Client Feedback re Tom Huntington, April 2012
“Thanks again for all your help – you made it all completely painless.”
Client Feedback re Zoe Ealey, 28th June 2011, LS
“Thanks to the team for good results in hard times”
Client Feedback re Andrew Merricks, 24th June 2011, SM
"…wanted to thank both you and Sarah for all of your help – it was a great service and took quite a chunk of the stress out of the whole process”
Client Feedback re Zoe Ealey, 20th June 2011, SH
“Zoe, You’ve been marvellous. Rescued Me, thank you so much.”
Client Feedback re Zoe Ealey, 14th June 2011, JW
“Firstly, thanks to you and all your help with this one, I will definately be recommending you to my friends.”
Client Feedback re Zoe Ealey, 31st March 2011, LS
“Thank you so, so much for all your help. We’ve moved into our new home, and love it! Couldn’t have done it without you. Thanks Again.”
Client Feedback re Zoe Ealey, March 2011, H & T
“I am very pleased to see the fund is looking good at the moment. Thanks for everything you are doing.”
Client Feedback re Andy Merricks, March 2011, JB – Brighton
“This is just a short note from us both to thank you so much for coming up to see us today. I’m sorry you had such a grim journey to get here but we both felt it very worthwhile.”
Client Feedback re John Oram & Mark Waters, February 2011, JGW – Kent
“Thank you very much for the advice given on your recent visit…thank you once again for your attention over the last 17 years”
Client Feedback re John Oram, February 2011, LP – Henfield
“…. Our three panels of experts have risen to the task and delivered their customary high percentage of high winners……Andrew Merricks was the outstanding performer with Aberdeen Asian Smaller Companies Investment Trust”
“Brokers on top form” – Article in Investment Trusts publication, Spring 2011,featuring comments from Andy Merricks in a panel of experts
“Very happy with all the advice I received. Thank you!”
Client Feedback re Richard Skerritt, December 2010, SP – Client
“In spite of the very difficult conditions your report shows what can be done with a judicious programme. I am naturally pleased with the resulting position. I much appreciate your expertise.”
Client Feedback re Andy Merricks, 26th October 2010, SM – Eastbourne
“……I am very grateful to you and John (Oram) for your very professional help and advice on my behalf.”
Client Feedback re Pete Herdman and John Oram, 2nd October 2010,NB – client, Surrey
“Hi John (Oram), This is a belated thank you for a very successful outcome to the …..pension arrangements carried out by you and Pete Herdman.I am most grateful and am looking forward to receiving the first instalment soon……I had been thinking about gilts and decided to call your front desk who put me in touch with Andrew Merricks who kindly emailed me an excellent alternative with managed funds. I was grateful to see these suggestions and will be investing through your firm..”
Client Feedback re John Oram, Pete Herdman and Andy Merricks, HJ-Client, Hove
“Please convey to Andrew our thanks and admiration for achieving such a good performance in these difficult times.”
Client Feedback re Andy Merricks, 17th May 2010, JS-Client, Eastbourne
“Dear Andrew, I have been meaning to write to you for sometime to thank you so much for the excellent way you are looking after my investments. I am most grateful for all the attention you afford my portfolio.”
Client Feedback re Andy Merricks, 16th May 2010, WR-Client, East Preston
“To sum up, Zoe couldn’t have been more helpful and professional in dealing with what I believe was a fairly involved matter with my son’s mortgage and our remortgage.”
Client feedback re Zoe Ealey, March 2010, G & D S – Clients, Brighton
“Very good service and I have already recommended Zoe to a friend.”
Client feedback re Zoe Ealey, March 2010, S B & M J – Clients, Hove
“Many thanks for the copies of correspondence which is now making the pension file look well organised.”
Client Feedback re John Oram, 10th February 2010, MG – Middlesex
“Dear Editor, I am writing to complement your magazine for the quality of the article by Andrew Merricks in the August issue. Moreover I was extremely impressed that when I responded to the article I received a response on the same day from Andrew which was very well considered and reasoned. I am very far removed from a financial services background (actually you can check me out on Google) so it is very heartening to witness at first hand such a response at a time when the financial industry in general is under a very critical spotlight. Thank you for your part in that. I will certainly continue buying the magazine.”
5th August 2009, letter to editor of “What Investment” Magazine
“The net gain is most satisfying, particularly in the present economic climate, and we are grateful to you for your investment management skills”
August 2009, RJS -Client, Eastbourne
“…. lucid and straight forward presentation made light work of potentially mind-numbing material and gave us all a much clearer understanding of the markets and how Skerritts can help us with our advice to clients or our responsibilities as professional trustees.”
July 2009, JB – Solicitor, Brighton
“Clear, well structured and practical advice.”
July 2009, DT, -Accountant, Hove
“I am writing to personally thank you for the care and attention you have given to Miss XXX in alerting her to a probable scam, and subsequently alerting the police and Zurich. I like to give credit to people where it is due and on this occasion I must praise you on your attitudes, behaviours and actions, particularly Vanessa. It is great to see people go the extra mile, particularly where there are vulnerable individuals who deserve our support. This is TCF role model behaviour. Well done.”
25th August 2009, UK Life Compliance Officer, Zurich Financial Services
“To Zoe – the best mortgage adviser. Thank you so much for your help and advice. Raphael is looking forward to having his own room!”
“Dear Zoe, just a little note to say a big thank you for all your help with our house move. Although there’s tonnes to do, I can’t imagine how we would have felt if we couldn’t have proceeded. Thanks a million once again.”
The Financial Ombudsman Service is available to sort out individual complaints that clients and financial services businesses aren't able to resolve themselves. To contact the Financial Ombudsman Service please visit www.financial-ombudsman.org.uk.